Measuring ROC after ERP implementation can be a game-changer for Public Sector Organizations. Here's How
ERP implementation can be a massive investment for public sector organizations. Return On Citizenship - as it's fondly known is the measure of return on government services & social value addition to the citizens. Once implemented, measuring ROC can rather be a daunting task. There are five major prerequisites that need to be considered while apprehending ROC after ERP implementation: Efficiency, Asset-based costs, perceptibility, threats & resultant financial audits & adherence. Efficiency It is exceedingly vital to evaluate the merit of productive integration & system supports for ERP software implementation, specifically, if there are grey areas where citizen's digital interface engagement needs to be improved. Data inaccuracies prompted by uncoordinated systems are generally cumbersome - both in time & money as a result of which, efficiency is an important prerequisite while measuring ROC. Asset-based costs The public-sector com...